Open Positions

If you are interested in a position below, please click on the button “Apply” and submit your letter of application, CV and relevant certificates. We welcome applications concerning expression of interest from applicants for which there is no specific position posted. Please, be informed that we will keep your application on file. Should you wish to submit a speculative application please click “here”.

We are fortunate to receive large numbers of applications and therefore kindly ask for your understanding that our response may take a while. We look forward to hearing from you!

IT Engineer (L1)

Location: Main Campus (Singapore)
Functional area: IT
Employment type: Full-time
Job type: Permanent
IT Engineer (L1)
(42hours/week)
Commencing as soon as possible
 
The German European School Singapore (GESS) is a multi-lingual, not-for-profit, international school in Singapore with a distinct European flavour. GESS provides international education to more than 1,600 students of more than 50 nationalities from Pre-School to Grade 12. Since its foundation in 1971, the school has evolved into a school with two sections: as an authorised IB World School our European Section offers tuition in English for students from three years old to high school across all three IB programmes, the PYP, the MYP and the IB Diploma. As an accredited ‘Excellent German School Abroad’, the German Section of GESS offers all major German school leaving certificates. GESS is a private school association led by an elected committee and the school management. Currently, more than 400 full and part-time staff are employed at the school.  In August 2018, GESS moved to a new site in central Singapore to a purpose built, brand new school campus.

 
Responsibilities:
  • Actively acquire, implement and communicate support level plans to accommodate a successful IT Helpdesk Support Administration.
  • Actively provide level 1 technical and operational support for all aspects of IT domain and provide Counter, Telephone, Remote or Desk-side troubleshooting and support to users
  • Ensure proper turnover and escalation of all open support issues to meet above expectations of any service level agreements of the IT department
  • Actively troubleshoot escalated IT issues and proactively work with vendors and endeavor to solicit workable resolution in good time
  • Promote the usage of IT resources to school staff, author training documentation for staff
  • Monitor availability and performance for a successful IT Operations
  • Create and update IT- support tickets
  • Maintain an active communication, provide status updates to rollouts and support issues
  • Actively maintain to upkeep and make current all inventory for devices, equipment, software and tools
  • Provide assistance to users including training, trouble-shooting and advice on acquisitions
  • Proactively work with inter/intra departments and other stakeholders for configuration/integration/implementation and other related works to sustain IT operations and to facilitate the launch of pilots or new initiatives
  • Perform other duties as assigned
Requirements:
  • Bachelor Degree in Information Technology or equivalent
  • 2 years of experience in similar environment within IT operations
  • Knowledge in networking and domain management, DNS, and wireless technology
  • Excellent spoken and written English language
  • Enthusiastic, punctual, take initiative and ownership of assigned tasks, fulfilling of tasks under time pressure and independent and a team player.
  • Ability to adjust to changing business requirements and make decisions with limited information rapidly
  • manage across multiple, often time-sensitive initiatives Ability to prioritize and
  • Exceptional organizational, communication, leadership, and stakeholder service skills
  • Knowledgeable in Apple products, Cisco Switches/Routers, Network Printers, Microsoft Windows/AD/Azure/Cloud/Sharepoint/Office 365, IT-Automation, Audio/Video
​We offer an exciting working environment in an international and cooperative team. Your application should include a letter of application, your complete resume, salary expectations and a recent photo. Please indicate your reasons for applying for the position. 

As in any professional international school, GESS has a Child Protection Policy. Our recruitment process reflects this policy in that we ask for a police clearance check and further background checks for shortlisted candidates.

Please note, that only shortlisted candidates will be notified. The School reserves the right to appoint prior to the application deadline.
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